Work-Arounds for Common Videoconferencing Problems

The videoconferencing industry is booming, with many companies using it to cut down on travel costs and increase the level of collaboration in their workplace. But not all videoconferencing solutions are created equally, and there are a number of common issues that can make or break your meeting. Here are some work-arounds for these problems.

Common Videoconferencing Problems and Work-Arounds

Poor audio quality

If you’re having trouble hearing people speak over the sound of traffic outside your window, try adjusting the volume on your computer or holding up a fan to create white noise if possible.

You could also turn off any background music playing at the same time as well as other distracting noises like someone typing nearby or an air conditioner humming in the distance.

Poor video quality

If the person on the other end of your videoconference is pixelated or blurry, try moving closer to your camera. If you’re using a computer, make sure you have the latest drivers for your webcam and graphics card.

You can also try closing all unnecessary applications running in the background, which can slow down your computer’s processing power when it comes to high-bandwidth activities like videoconferencing.

Low image resolution

You might need to change some settings on your computer in order to get better video quality during videoconferences.

Navigate over to “Control Panel” -> “Appearance and Personalization” -> “Display Settings.” From here you should be able to adjust screen resolution by selecting the “Change Resolution” option.

Poor camera tracking (i.e., it gets stuck on a single angle)

If your camera appears to get stuck looking upwards, all you need to do is grab the base and twist it back and forth until it snaps into place.

If this doesn’t work, you might need to recalibrate your device by tapping the “Calibrate” button in the software settings menu or resetting your computer entirely if nothing else works.

Bluetooth interference with keyboard, mouse or other connected devices

Most mobile phones cannot interfere with tabletops via bluetooth because they are not powerful enough.

However, some laptops have bluetooth modules that may cause interference issues when combined with peripherals like keyboards or mice that are bluetooth enabled.

If you’re experiencing this problem, just disconnect your phone or other bluetooth device until the meeting is over.

Poor quality of embedded camera in laptop

If you find that your built-in webcam doesn’t offer enough resolution for videoconferencing, try an external webcam to get better video quality.

You can buy one at most electronics stores like Best Buy or Walmart if need be. Just make sure it’s compatible with your computer before purchasing it online or taking it home from the store.

Lighting problems (i.e., too dark or too bright)

If people are having trouble seeing what’s going on when there are windows behind you, all you need to is close the blinds/curtains so they cannot see outside.

If you’re not by a window though, turn on any nearby lights to brighten up the area you’re sitting in.

Poor sound quality via smartphone

If your phone doesn’t support high-definition audio or if you don’t have headphones that are compatible with it, try using an auxiliary cable (i.e., headphone jack) to connect your mobile device to external speakers.

This will work especially well if you hook up multiple devices at once like computer speakers or surround-sound systems for better sound quality and volume output.

Slow internet connection

If your internet connection is not fast enough to support videoconferencing, try reporting the problem to your ISP for technical support.

If you’ve got a mobile data plan on your smartphone and want to use that to connect instead, just keep in mind that it will be slower than what you’re used to if you typically work from home or an office with high-speed internet.

Poor call quality via Skype

The best way to reduce echo and improve sound quality during a video conference is by muting yourself when speaking. This should fix any problems associated with echoes or feedback while also dramatically reducing background noise from outside sources like wind or other people talking nearby.

If these tips don’t resolve the issue, make sure you have the latest version of Skype downloaded and try a different video meeting room to see if the problem persists.

Cannot hear audio from other participants

The easiest way to resolve this problem is by muting yourself when speaking so that others can hear what’s going on more clearly during your conference. This should fix any problems with echoes or feedback while also reducing background noise from outside sources like wind or other people talking nearby.

If these tips don’t resolve the issue, make sure you have the latest version of your software downloaded and try a different video meeting room to see if the problem persists.


These tips and work-arounds should help you effectively troubleshoot any videoconferencing problems that may come up.

Please feel free to share your own tips by leaving a comment below! Thanks for reading, everyone.

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